Quality, Reliability, Delivery

Services

De Mari believes in the traditional value of prompt, efficient and courteous service. It is an underlying philosophy that permeates throughout the organization. It is such ideology that makes it possible for the company’s technical personnel to reach a client’s facility with 24-hours notice. Contact us with your service request.

Our services include,

Inventory Control

‘Die Stock Program’ on behalf of clients

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Prompt Intervention

Technical personnel could be at plant site with as little as 24 hours notice

Repair & Reconditioning

Free installation, repair and reconditioning of ‘dies’ and ‘inserts’

On-site Technical Training

With the support of our highly qualified technical staff, we offer a 3-4 day technical session at your location.

Die Maintenance

Dies must be washed routinely to ensure a quality product is made. Documentation must be made when dies are washed. To ensure that all obstructions are removed, careful inspection of inserts should be done after a die is washed and before it is used.

 

During production, inserts can become plugged or obstructed. This can result in a ‘split’ product. In some cases these inserts can be carefully ‘picked’ to remove the obstruction. As necessary, a die may have to be washed or a different die must be used in order to make a quality product.

 

Care must be taken whenever handling dies. This is certainly true for safety reasons as dies are very heavy. In addition, care should be taken not to scratch or bump the surface of any insert as this may cause distortion.

 

Die Issues Related to Wear

There are a few other issues regarding dies that can affect product quality. Some dies, such as elbows or stick macaroni, use a pin in the center to make the shape of the product. These pins can become off center and create products with one thick wall and one thin wall.

 

Die wear can be uneven from insert to insert. This is due to the variances in the ‘pattern’ or flow-of-dough across the die. The result is that some inserts may wear faster than others. In this case, a random sampling of sufficient product pieces will be measured, and averaging the results will generally allow reasonable comparison of die wear overtime.

 

Occasionally, some inserts may become defective during production. The Teflon used on the walls may peel off from the insert. If a die is ‘picked’ to remove obstructions and prevent splits, the insert may become damaged. In this case, an individual insert may require replacement.

Copyright © 2017, Terms
De Mari Pasta Dies USA, Inc.
48 Chuck Drive, Dracut, MA 01826
P: 978.454.4099, F: 978.454.1501
Hablamos Español, Parliamo Italiano, Falamos Português

Proud member of the National Pasta Association

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